Tunisie Telecom
|Network & Infrastructure Intern
Monastir, Monastir, Tunisia
Summary
Supported Network Operations Center (NOC) engineers in resolving critical ADSL and telephony incidents, contributing to service continuity and operational efficiency within a large-scale telecom environment.
Highlights
Assisted NOC engineers in troubleshooting complex ADSL and telephony incidents, ensuring rapid resolution and minimizing service disruption for customers.
Documented detailed diagnostics and resolution procedures, enhancing knowledge transfer and streamlining future incident management for large-scale telecom operations.